For up to date information on patches or maintenance down time please check the following forums.

Blacklight: Retribution

For direct support of Blacklight: Retribution, or to report a bug or glitch please visit our support desk portal. You will be required to create an account if you do not have one already. 

This account is for our support portal only and is not tied to either your Perfect World Entertainment or Sony account.

Blacklight: Retribution Support Portal